Privacy Policy

1. Overview & Data Controller

This Privacy Policy explains how SANSE DIGITAL (“we”, “us”, or “our”), operating in Aberdeen, Scotland, collects, uses, and protects your personal data when you visit our website or submit an enquiry for creative services.

For any privacy-related queries or to exercise your statutory rights under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, please contact our data lead at: [CONTACT_EMAIL_PLACEHOLDER].

2. Personal Data We Collect

We may collect and process the following categories of information:

• Contact Details: Your name, business name, business email address, phone number (if provided), and website or social URL.
• Project Information: Information about your products, services, target audience, and creative objectives submitted through our enquiry forms.
• Technical Information: IP address, browser type, operating system, and anonymised site usage statistics when analytics are configured.

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Legitimate Interests: To review and evaluate your request for a free ad concept or service proposal, and to respond to your specific business enquiry.
• Consent: Where you have explicitly opted in via an unchecked checkbox to receive our occasional marketing insights or newsletter. You can withdraw your consent at any time.
• Contractual Necessity: To deliver creative services, billing, and project communications under an agreed client service agreement.

4. Marketing & Communications

Marketing email consent is strictly optional, separate, and unchecked by default on all enquiry forms. Submitting a request for a free creative concept does not automatically subscribe you to promotional emails. You can unsubscribe from marketing emails at any time using the unsubscribe link in the footer of our emails.

5. Data Retention & Third Parties

We retain enquiry data only as long as necessary to review, quote, and fulfill the requested services, or to comply with statutory tax and accounting obligations in the United Kingdom. We do not sell or rent your personal data to third parties. Data is only shared with trusted service providers (e.g. secure hosting, email delivery) operating under strict data processing agreements.

6. Your Statutory Rights

Under UK GDPR, you have the right to request access to your data, rectification of inaccurate details, erasure of your personal data, restriction of processing, and data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).